私隱政策
華輝電子(集團)有限公司將致力維護您的私隱權。此私隱政策適用於華輝電子(集團)有限公司及其子公司網站及服務的資料收集及其使用。
所有客戶個人資料的收集、使用及公開將依照私隱政策中所陳述的方式進行。
個人資料的收集
在進行網上保用登記時，我們將收集客戶的個人資料如姓名、地址、聯絡電話及個人喜好等。
個人資料的使用
收集得來的個人資料將用作提供完善的售後和保用服務，以及用作核實產品擁有者的身份。
個人資料的安全
華輝電子(集團)有限公司承諾保護個人資料的安全和私隱。我們使用安全技術和程序來保護個人資料，以防止未經授權的資料存取、使用或公開。個人資料將按照私隱條例，以絕對保密的方式處理。我們亦承諾不會將收集得來的個人資料轉售予第三者。
私隱政策的更新
華輝電子(集團)有限公司將不時更新私隱權聲明，以反映公司內部及顧客的意見，並且不會在事前作出通知。
聯絡資料
如閣下對本公司的私隱政策有任何疑問或意見，請電郵至 technical@wecl.com.hk。
保養條款
茲證明本公司華輝電子集團，直接進口以下品牌：
HIKVISION |
2年自攜保養 |
Fortech |
2年自攜保養 |
SC&T |
1年自攜保養 |
VDS |
1年自攜保養 |
IR-Tec |
1年自攜保養 |
Dynacolor |
1年自攜保養 |
SCS |
1年自攜保養 |
Mean Well |
1年自攜保養; 不包括TS , TN, A301 及A302系列直流/交流逆變器(DC/AC Power Inverter) |
Uni-T |
1年自攜保養 |
Visonic |
1年自攜保養 |
TOA |
1年硬件自攜保養; 不包括系統設備 |
NVT |
有限終生自攜保養 |
Rosslare |
1年自攜保養 |
Panasonic, Nuuo, |
由原廠提供保養，詳情請參閱包裝說明 |
1 .華輝電子(集團)有限公司同意在有效保養期內提供上述品牌之維修服務。客戶需出示產品保用証及有效發票方享有維修服務。
2 .產品保養範圍只針對“硬件”本身，隨產品附加之“軟件”及其他消耗品均不屬於保養範圍之內。
3. 更換較短壽命及消耗性之零件需收取額外費用，如電池/電器及供電器材、插頭、LCD 顯示屏等。本公司將向客戶發出報價單，客戶需簽回確認本公司才作更換 (如相關零件缺貨需額外訂購，本公司有權要求客戶先付零件費用)。
4. 保養期已過或未能提供發票及保用証者，若要求本公司維修服務，本公司會先收取HK$300作檢查費，零件費用另計。本公司不保證能修理妥當，檢查費亦不會發還。若檢查後認為需更換零件才可修理妥當，本公司將向客戶發出報價單，客戶需簽回確認本公司才作更換。更換後之損壞零件將歸本公司所有 (如相關零件缺貨需額外訂購，本公司有權要求客戶先付零件費用)。
5. 因人為損壞、錯誤操作、疏忽使用、意外事件、兼容問題、液體滲入、蟲蛀、天然災害而引致損壞或失靈，或未經本公司授權的服務供應商以任何形式修改、竄改、更改、變換或維修，保養服務將自動失效。
6. 保養服務僅限於產品本身，因產品失效而產生的其他損失，不屬於保用責任範圍，本公司概不負責。
7. 客戶須自行繳付任何運送之費用，如需提供運送服務，須向服務員提出，並先付清包括運費及修理費等所有款項。
8. 客戶如需要本公司提供額外服務，如產品安裝、系統測試或特別改裝產品等，本公司需收取額外服務費，價錢另議。
9. 若產品所屬代理商或廠商結業，其保用服務亦告終止，本公司恕不負責。
10.保用條款如有更改，本公司恕不另行通告。
Privacy Policy
Sino Bright Electronics (Holdings) Ltd.
(hereinafter ‘Sino Bright’, 'the company', 'us', 'we' or 'our') is committed to protecting your privacy. This Privacy Policy applies to data collection and usage on Sino Bright and its subsidiaries’ sites and services.
Personal information of end users of our products and services is collected, used and disclosed as described in this Privacy Policy.
Collection of your Personal Information
Personal information, including name, address and contact number of the end user seeking warranty service is collected when submitting the Online Warranty Registration Form.
Use of your Personal Information
The information collected would be used to better provide after sales and warranty service to the end users, and for identification of the product owners.
Security of your Personal Information
Sino Bright Electronics (Holdings) Ltd. is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. Personal information provided will be handled in accordance with the Hong Kong Privacy Ordinance and in a strictly confidential manner. And we do not sell your personal information to third party companies.
Changes to this Statement
Sino Bright Electronics (Holdings) Ltd. will occasionally update this Privacy Policy to reflect company and customer feedback without prior notice.
Contact Information
Sino Bright Electronics (Holdings) Ltd. welcomes your comments regarding this Privacy Policy. If you have questions regarding this Privacy Policy, you can contact us via e-mail technical@wecl.com.hk
Warranty Conditions
HIKVISION |
2-year carry-in warranty: DVR and NVR |
Fortech |
2-year carry-in warranty |
SC&T |
1-year carry-in warranty |
VDS |
1-year carry-in warranty |
IR-Tec |
1-year carry-in warranty |
Dynacolor |
1-year carry-in warranty |
SCS |
1-year carry-in warranty |
Mean Well |
1-year carry-in warranty; (Exclude TS , TN, A301 & A302 DC/AC Power Inverter series) |
Uni-T |
1-year carry-in warranty |
Visonic |
1-year carry-in warranty |
TOA |
1-year carry-in warranty for hardware; (Exclude a full set of public address system) |
NVT |
Carry-in with Limited-Lifetime-Warranty |
Rosslare |
1-year carry-in warranty |
Panasonic, Nuuo, |
Provided by original manufacturer, please refer to the product packaging |
1. Sino Bright Electronics (Holdings) Ltd. agrees to provide repair service for the above listed brands and conditions as stated. Proof of purchase shall be produced if requested by Sino Bright to substantiate date of purchase. Such proof of purchase must be an original receipt / invoice and warranty card.
2. The warranty only cover for the hardware itself, provided software and other consumables items are excluded from the warranty.
3. The warranty does not cover replacing consumable items and items with shorter lifetime; such as CRT monitor and LCD monitor. Extra fee will be charged for any replacement of these items. (Customers are required to pay the extra fee in advance while the items are out of stock).
4. For out of warranty product repairing or no any original invoice copy and warranty card are submitted for your goods need to be repaired, HK$300 inspection fee will be charged to customer during the sending of defective product to Sino Bright’s service center while labour & parts charge should be made during the collecting of the repaired product. The inspection charge is not refundable under any circumstances. Any defected parts, which have been replaced, shall become Sino Bright’s property.
5. The warranty will automatically be waived if the product has been explicitly or implicitly modified, tampered with, altered or repaired in any way by anybody other than qualified technical people of Sino Bright, damaged due to misuse, abuse, negligence, physical damage, abnormal voltage supply/power interruption, accident, fire, flood, natural calamities or other events beyond Sino Bright control.
6. Sino Bright shall not be liable for any damages or problems arising from the use of the products.
7. The customer shall be at his own expenses responsible for transporting the product to Repair Centres, and collecting it from the same centre after the service. Sino Bright can provide product pickup and / or product delivery services to customer on chargeable basis. All charges are subject to change without prior notice.
8. Sino Bright will provide extra services such as installation, testing and toning to customer on chargeable basis.
9. The warranty will be terminated immediately once the distributor/manufacturer of the product is out of business.
10. The warranty terms and conditions are subject to change without prior notice.